Returns and Exchanges

Returns and Exchanges

• We hope you are delighted with your order - if you are not satisfied you may return within 7 days. 

• Return approval must be requested within 7 days and you will then have a further 7 days to return the unsuitable item. 

• Please note, returns will not be accepted if the item is not returned in their original condition and packaging with tags attached.

• Returns are at the expense and responsibility of the customer.

• Refunds will be processed once Jewels Park receives the returned item.

• Refunds are not accepted for custom orders (Engraving, any kind of customisation).